Insights
Guidance and updates from Royal Claims.
Perspectives, guidance, and updates from our adjusters — on specialty claims, the Canadian market, and the craft of the work.
Bridge strikes and cargo theft: two trends reshaping Canadian trucking claims
Two trends are reshaping Canadian trucking risk: trucks striking bridges, and cargo theft that has gone digital. Both are largely preventable. From the claims side, here is what we are seeing, and what brokers and underwriters may want their clients doing well before the next renewal.
Introducing Jennifer Danyluk: Enhancing Excellence in Trucking Claims
We welcome Jennifer Danyluk, whose deep trucking-industry knowledge is strengthening our claims department across logistics and transportation losses.
Moral Hazards and Maple Syrup: How Trump’s Tariff Threats Could Impact Canadian Claims
How proposed U.S. tariffs could affect Canadian insurance claims — from fraud and supply-chain disruption to warehouse stockpiling — set against an election-year backdrop.
Liability Trends Across Borders: U.S. Lessons and Canadian Perspectives
How U.S. liability developments — nuclear verdicts and PFAS litigation — are shaping Canadian practice, and AI’s transformative but ethically complex role in claims.
Welcoming Andrea Dollinger, CIP: A Home Run for Our Claims Team
Andrea Dollinger, CIP, joins as a Senior Claims Specialist — bringing 30 years of insurance experience in bodily injury, liability, and property claims.
Small Business Confidence is Rising: What It Means for Canada’s Economy and Insurance Industry
The CFIB Business Barometer tracks small-business sentiment — and its rise signals shifting claims patterns and opportunities across the insurance market.
From Pen and Paper to Predictive Analytics: Why Every Company is Now a Software Company
Why the insurance industry must embrace software and AI to stay competitive — and why technology only works in concert with skilled, well-trained people.