Insights
Guidance and updates from Royal Claims.
Perspectives, guidance, and updates from our adjusters — on specialty claims, the Canadian market, and the craft of the work.
Introducing Jennifer Danyluk: Enhancing Excellence in Trucking Claims
We welcome Jennifer Danyluk, whose deep trucking-industry knowledge is strengthening our claims department across logistics and transportation losses.
Moral Hazards and Maple Syrup: How Trump’s Tariff Threats Could Impact Canadian Claims
How proposed U.S. tariffs could affect Canadian insurance claims — from fraud and supply-chain disruption to warehouse stockpiling — set against an election-year backdrop.
Liability Trends Across Borders: U.S. Lessons and Canadian Perspectives
How U.S. liability developments — nuclear verdicts and PFAS litigation — are shaping Canadian practice, and AI’s transformative but ethically complex role in claims.
Welcoming Andrea Dollinger, CIP: A Home Run for Our Claims Team
Andrea Dollinger, CIP, joins as a Senior Claims Specialist — bringing 30 years of insurance experience in bodily injury, liability, and property claims.
Small Business Confidence is Rising: What It Means for Canada’s Economy and Insurance Industry
The CFIB Business Barometer tracks small-business sentiment — and its rise signals shifting claims patterns and opportunities across the insurance market.
From Pen and Paper to Predictive Analytics: Why Every Company is Now a Software Company
Why the insurance industry must embrace software and AI to stay competitive — and why technology only works in concert with skilled, well-trained people.