First notice of loss

Report a claim.

Any line, any hour. Give us what you have and structured intake starts your file immediately. We’ll follow up for anything missing. Fields marked with an asterisk are all we truly need to begin.

* Required to start the file

01Who’s reporting

Your roleLet us know who’s reporting.

Full namePlease tell us your name.

Organization

EmailA valid email lets us reply. Please check it.

PhoneBest number for an urgent loss.

02Policy & insured

Policyholder / insured nameWho is the policy in the name of?

Policy / certificate no.Include it if you have it; we can find it if not.

Line of businessPick the closest line, or “not sure”.

Existing claim ref.Only if this relates to an open file.

03The loss

Date of lossWhen did the loss occur?

Anyone injured?

City or town

Province / territory

What happened?A few sentences is plenty: what was damaged or alleged, and anything time-sensitive.Give us at least a sentence to work with.

Reporting a serious or time-critical loss (injury, theft in progress, large property damage)? Call the claim line directly so we can act now: 1-866-347-6128.