Our People
The people on your file.
Claims are decided by the person holding the file, so we invest in those people. Through deliberate training, open peer review, and succession planning, every claim is handled by someone striving to be the best in their field, with the whole team’s knowledge behind them.
Leadership
Matt Woodall
President
Janna Smart
Claims Manager
Lisa Kurath
Claims Supervisor
Norm Martin
Senior Claims Advisor
Jane Kivlichan
Office and Compliance Manager
Raabia Kazmi
Executive Assistant
Delphine Clerc
Business Development Manager
Claims
Vince Pritchard
Senior Claims Analyst
Allison Fyles
Senior Claims Specialist
CGL
Anaelly Lopez
Senior Claims Specialist
Ryan Demchuk
Senior Transportation Specialist
Transportation
Cory Williams
Senior Transportation Specialist
Transportation
David Nauta
Senior Transportation Specialist
Transportation
Jennifer Danyluk
Claims Specialist
Trucking · CGL
Andrea Dollinger
Senior Claims Specialist
Liability · Property
CIP
Katherine Flores
Claims Adjuster
Accident Benefits
Samuel Bozak
Senior Claims Specialist
Kyrah Brown
Claims Specialist
Marie-Eve Arseneault
Claims Specialist
Marco Reid
Senior Claims Specialist
Sarah Hodgins
Transportation Claims Specialist
Transportation
Administration
Natalia Rosales
Accounting Controller
Joshua Driscoll
Director of Engineering
Dylan Kurath
Jr Developer
Sarabjeet Kaur
Accounting and Administration Assistant
Amanda Lima
Accounting and Administration Assistant
Jade Lupis
Accounting and Administration Assistant
How we build the bench
Every file, handled by someone striving to be the best.
We develop our people on purpose. A defined path of training, peer review, and succession planning is built into how we handle claims, so experience compounds across the team instead of walking out the door, and the standard holds as we grow.
Training & knowledge
Structured development gives every adjuster the knowledge to handle the claim in front of them, and the next, harder one. We provide the tools to succeed, then the room to.
Peer review
We review each other’s files openly. A lesson learned at one desk lifts the whole group. No one works a hard claim alone, and the collective judgment keeps rising.
Succession planning
Senior judgment is transferred on purpose, not left to chance. Every claim is handled by someone striving to be the best in their field, supported to get there.