About
A century of judgment. Built for what’s next.
The firm
Quietly, deliberately, coast to coast.
Royal Claims Services Ltd. is a Canadian specialist claims firm serving carriers, brokers, coverholders, and the Lloyd’s market. Our adjusters carry more than a hundred years of combined experience across the country’s most demanding lines: trucking, aviation, marine, liability, property, and the business other firms decline.
We stayed deliberately specialist while the industry consolidated into generalist scale. The result is a firm where the senior person you meet on day one is the person on your file on day ninety, supported by modern claims technology rather than replaced by it.
Recognition
What we hold to
Four commitments.
Judgment first
Technology informs; it does not decide. Every consequential decision on a file is made by a senior human who can defend it.
Candour always
Reserves that mean something, reports that say something. Our principals hear the real position early, especially when it’s unwelcome.
Craft throughout
A claim file is a professional artifact. Ours are built to be read by auditors, by reinsurers, by the London market, by anyone.
Mastery, shared
We develop our people on purpose: training, open peer review, and succession planning built into how we handle claims. Every file is handled by someone striving to be the best in their field, with the whole team’s knowledge behind them.