Katherine Flores

About Katherine

Katherine Flores is a Claims Adjuster at Royal Claims Services Ltd., working on statutory accident benefits claims: coordinating medical documentation and treatment, keeping claimants and providers informed, and moving each file toward a fair, well-supported outcome.

Katherine came to claims from customer service and administration. Before joining Royal Claims she handled billing and ordering inquiries in a sales and service role at London Drugs, and earlier spent several years in administrative roles for telecommunications companies in the Philippines, including Ericsson and Huawei, where she supervised administrative teams, set up filing and workflow systems, prepared budgets and trained staff on compliance requirements. She began her career in technical support, translating complex technical problems into plain language for the people calling in.

Katherine holds a Bachelor of Science in Electronics Engineering from the Polytechnic University of the Philippines and is based in British Columbia.